Can I look up the exact Canopy colour references?
Yes, this is possible. The Canopy tops and side panels are made of Oxford Polyester and are available in 12 colours. You can consult the…
May 3, 2021 | claire |Can I return a product?
As a consumer, you have the right to cancel the purchase within 14 days when the sale takes place online or remotely. This period of…
January 28, 2021 | claire |How much are the shipping costs?
The shipping costs are automatically calculated based on the weight of your products and the destination. You will be informed of the shipping costs before…
claire |Can I pick up my Canopy tent?
Yes, this is possible in our showroom and pick-up store located at Leuzesesteenweg 127 in Ronse. You are welcome from Monday to Friday from 13.00…
claire |Can I rent a Canopy/Starshade tent?
Unfortunately, we do not rent out any tents ourselves. If you would like to rent one of our tents, we’re happy to refer you to…
claire |What are the payment options?
For the payment of your online order, you can choose between payment by bancontact, payment by credit card or direct bank transfer.
claire |What is the delivery period of my order?
The delivery time of your order depends on the products ordered.
claire |What if the final design is not as expected?
Our graphic team can provide you with a design proposal. This design visualises your existing logo printed on the tent. If the design does not…
claire |Which printing technique does Canopy use?
In our printing workshop located in Ronse, two printing techniques are used. For the first technique, flex transfer printing, a foil is printed, which is…
claire |Can I get my tent printed after purchase?
We do not recommend printing the tent after purchase – and certainly not after use – because the print quality will not be as good…
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