A part of my Canopy tent is broken. Can it be replaced?
We provide various spare parts for each type of frame, which can be purchased separately. Tops, side panels and frames can also be purchased separately….
January 28, 2021 | claire |Setup, care & maintenance
Can I have my Canopy or Star tent repaired at Canopy’s workshop?
In addition to our range of spare parts which can be used to repair your tent, we offer you the possibility to repair your Canopy…
claire |There is a hole or tear in my top or side panel. Can I repair this myself?
Small tears can be repaired easily with our A4 format self-adhesive repair kit. This repair tape is available in all Canopy colours.
claire |How do I store my tent properly?
The tent can be easily and compactly stored thanks to the ingenious hinge system. Always make sure the tent is completely dry and clean before…
claire |Can I wash the top or side panels in the washing machine?
No. This could damage the protective coating and shorten the lifespan of the tent. The best way to clean your tent is with a garden…
claire |How do I set up my Starshade tent correctly?
The Starshade can be set up in no time (15 minutes) by two people. In the enclosed manual you can read how to set up…
claire |How do I set up my Canopy tent correctly?
Thanks to the handy hinge system of our frames, putting up the Canopy tents is quick and easy. Our instructions are included with the tent….
claire |Can I leave my tent standing permanently outside?
It is not recommended to leave your tent permanently outside. Thanks to Canopy’s convenient folding system, you can set up and pack the tent quickly…
claire |Does the Canopy tent need any additional fixtures?
Additional anchoring is definitely needed to avoid damage in strong winds when using the Canopy outside. Our tents can withstand wind speeds up to 75…
claire |Is it difficult to set up a Canopy tent?
Setting up the canopy is very simple. It takes only 2… … 2 people: any two people between 12 and 112 can set up the…
September 25, 2020 | claire |